Operational & process improvement leader with a proven track record of leading cross-functional projects to improve processes and deliver high quality experience to internal and external customers.
People leader skilled in coaching staff, problem solving and relationship building to engage and empower people to maximize their potential to achieve results. Strong aptitude for conceptualizing and simplify complex processes to communicate to others and to influence without authority.
Successfully led and supported projects across organizational boundaries to streamline processes and establish centralized knowledge management to achieve business objectives.